*11201584*
Copyright © 2020 J.W. Pepper & Son, Inc. 11201584
PEPPER CARES
N E E D H E L P ? W E ' R E H E R E .
HOURS
Monday - Friday 8AM to 8:30PM ET • Saturday 9AM to 6PM ET
jwpepper
Customer service is at the heart of everything we do. We strive to help you find the music you need and deliver it fast.
We're serious about service. How serious? We answer over a quarter of a million calls a year in five seconds or less and
are here six days a week.
@jwpepper jwpepper1876
LOCATIONS
Labor Day: September 7
Thanksgiving: November 26; 27 – close at 5 ET
Christmas: December 24 – 26
New Year's: December 31 – close at 3 ET; January 1
cuedin.com
North Dakota
1655 N. Grandview Lane
Suite 105
Bismarck, ND 58503
Good Friday: April 2 – close at 5 ET
Memorial Day: May 31
Independence Day: July 3 – 5
CONTACT CENTER HOLIDAY CLOSINGS
JWPEPPER.COM
Discover music, place and track orders, pay bills and more on jwpepper.com
Shipping information is found at jwpepper.com/shipping
BY MAIL
Orders and Correspondence:
J.W. Pepper
PO Box 642
Exton, PA 19341
Payments: (Please use this new address for payments!)
J.W. Pepper
PO Box 786212
Philadelphia, PA 19178-6212
EMAIL
satisfaction@jwpepper.com
South Texas
8823 Tradeway Street
San Antonio, TX 78217
Please check jwpepper.com/locations before visiting.
Want to shop local?
Visit our website to contact your local Pepper team and for
information about local festivals, events and state music lists.
STAY CONNECTED
We offer helpful, timely information through many convenient channels. Our blog, Cued In, connects music directors and
teachers to news, trends and topics of interest to musicians.
jwpeppermusic
@jwpeppermusic
C
PHONE
1.800.345.6296
FAX
1.800.260.1482
