J.W. Pepper Catalogs

2014 Classroom

J.W. Pepper Music Catalog

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The PePPer GuaranTee Return any time for full credit. Guaranteed. Since 1876 our goal has been to deliver the music you need, fast. Sometimes, knowing what you need can be complicated and keeping music you can't use is expensive. at's why, when you need to make a return, we make it easy. No hassles or time limits, and always full credit. Satisfaction guaranteed. Same Day ShiPPinG Order by 5pm and it ships today.* We know how important rehearsal time is. at's why we have over 150,000 items in stock, from over 1,000 publishers - so you have your music when you need it. 87% of ALL Pepper® orders ship the same day! If we have to special order for you, we ship as soon as it's received. PePPer CareS Need help? We're here. Customer service is at the heart of everything we do. We strive to help you find the music you need and deliver it fast. We're serious about service. How serious? We answer over a quarter of a million calls a year in five seconds or less and are here six days a week. When you need help, we're here. muSiC on aPProval 30 days to try before you buy. Need time to try it out? Ask for "music on approval" and we'll give you an extra 30 days to examine a copy of the music before billing you. Need more time? Just ask! ePrinT Tomorrow too late? Have it now. We set the standard in the industry for fast delivery. But when you have a last minute request or program change, even tomorrow can be too late. With ePrint, you can start rehearsing today. Select from over 110,000 pieces of music for band, choir, orchestra, piano, voice and guitar. Every order is backed by e Pepper Guarantee. on The Cover: Central Dakota Children's Choir Kantorei Michael Seil, Conductor Sheila Herman, Photographer Would you like to have your performing group appear on a future catalog cover? Submit professional-quality, higher resolution images to: photos@jwpepper.com Classroom 2014-2015 Pepper Delivers ••• { } ••• *In-stock orders received by our warehouse by 5pm will go out the same day (Monday-Friday only). Our warehouses use advanced fulfillment processes so many of our customers receive orders in one to two days. 1.800.345.6296 satisfaction@jwpepper.com Monday thru Friday: 8:00am to 8:30pm, ET Saturdays: 9:00am to 7:00pm, ET holiday Phone line Closings: Shipping and Handling information found on jwpepper.com/shipping need help? We're here ••• ••• Labor Day: Sept 1 Thanksgiving: Nov 27, 28 (after 5:00 ET) Christmas: Dec 24-25 New Year's: Dec 31 (after 3:00 ET), Jan 1 Good Friday: April 3 (after 5:00 ET) Memorial Day: May 25 Independence Day: July 3, 4

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